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  • How do I proceed with an order?
    Let us know your requirements or application. We will provide a quote based on your requirements or our suggestions. You confirm the samples and place a deposit for the formal order. We arrange the production.
  • Is the product customizable?
    Yes, we can customize the product according to your needs. Just provide the details of your requirements.
  • Is it possible to have my logo on the product?
    Yes, logo printing service is available.
  • How long is the warranty time for your products?
    We provide a 2-year warranty for all our products and offer lifetime maintenance. Extended warranties are available upon request.
  • Do you offer any discounts?
    Yes, we are looking for long-term business cooperation and always offer reasonable prices based on the right solution.。
  • When will you make the delivery?
    Delivery can be made within 3-15 working days, depending on the size and quantity. Larger quantities may require more time.
  • Can i change the content in the LED display myself?
    Yes, we will teach our clients how to operate the video processing system.
  • Do you provide any free spare parts with each order?
    Yes, a certain amount of spare parts is provided for free, including modules, power cables, signal cables, LED lamps, ICs, masks, power supplies, and receiving cards.
  • Can we order products in our own size?
    Yes, we can make products in your specified size.
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